Privacy Policy

Introduction

777db ("we", "us", or "our") operates the online gambling platform accessible at 777db.vip. This Privacy Policy describes in full detail how we collect, process, store, and protect personal data provided by users ("you") who access or use our services from Bangladesh and other permitted jurisdictions.

By creating an account on 777db and using our platform — whether to bet on cricket, play slots, participate in our Loyalty Program, or explore any other game — you acknowledge that you have read and understood this Privacy Policy and agree to its terms. If you do not agree, please discontinue use of the platform immediately.

1. Information We Collect

We collect two broad categories of information: data you provide directly to us, and data collected automatically as you use the 777db platform.

Information You Provide Directly

• Registration details: full name, date of birth, email address, phone number, and username.
• Identity verification documents submitted for KYC purposes (national ID, passport, or similar government-issued photo ID).
• Financial information: mobile banking numbers for bKash, Nagad, Rocket, or Upay used for deposits and withdrawals. We do not store full card numbers.
• Communications you send us, including customer support queries, feedback, and reports via email or our support channels.

Information Collected Automatically

• Device and browser data: IP address, device model, operating system version, browser type, screen resolution, and language settings.
• Usage data: pages visited, games played, bet history, session duration, click patterns, and navigation paths within 777db.
• Geolocation data (at the country and city level) derived from your IP address, used to enforce regional access controls and applicable laws.

2. How We Use Your Information

777db uses the personal data we collect for specific, legitimate purposes only. These include:

• Account creation, identity verification, and KYC compliance to confirm you meet our 21+ age requirement.
• Processing your deposits and withdrawals via bKash, Nagad, Rocket, and other supported payment methods.
• Delivering and improving our gaming services, including cricket betting, live casino, slots, crash games, and fish games.
• Providing customer support and responding to your queries, complaints, or requests in a timely manner.
• Sending you important account notifications, transactional updates, and promotional communications about 777db's offers — you may opt out of marketing emails at any time.
• Monitoring platform activity to detect and prevent fraud, money laundering, underage gambling, and other prohibited behaviors.

We do not use your personal data for automated decision-making or profiling that produces significant legal effects without your explicit consent.

3. Sharing of Information

777db does not sell, rent, or trade your personal information. We share data only in the following limited circumstances:

• Service providers: trusted third-party vendors who assist with payment processing (bKash, Nagad, Rocket), game delivery (Pragmatic Play, Evolution Gaming, Spribe, Ezugi), analytics, and IT infrastructure — all bound by confidentiality obligations.
• Legal and regulatory authorities: when required by applicable law, court order, or regulatory inquiry. We will disclose only what is strictly necessary.
• Responsible Gaming partners: data may be shared in anonymized or aggregated form with responsible gaming organizations to help protect vulnerable players in Bangladesh.
• Business transfers: in the event of a merger, acquisition, or sale of all or part of our business assets, your data may be transferred to the successor entity, subject to equivalent privacy protections.

We require all third parties to respect the security of your personal data and to treat it in accordance with applicable privacy standards. We do not permit our service providers to use your data for their own marketing purposes.

4. Cookies and Tracking Technologies

777db uses cookies and similar tracking technologies to enhance your experience on our platform, maintain your session, and analyze how users interact with our site. A cookie is a small text file stored on your device by your browser.

Types of Cookies We Use

• Essential cookies: required for the platform to function correctly — maintaining login sessions, remembering your currency preferences, and ensuring secure page transitions.
• Analytics cookies: used to understand which pages and games are most popular, how long users stay, and where technical issues arise — helping us improve 777db continuously.
• Preference cookies: store your chosen language, notification settings, and other customization options so your preferences are remembered between sessions.

You can manage or disable cookies through your browser settings at any time. Please note that disabling essential cookies may affect the functionality and security of the 777db platform.

5. Data Retention and Security

We retain your personal data only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, to comply with legal and regulatory obligations, resolve disputes, and enforce our agreements. When your data is no longer required, it is securely deleted or anonymized.

Account data is typically retained for a period of five years following account closure, in line with anti-money laundering requirements commonly applicable to online financial services operating in Bangladesh.

Security Measures

777db implements a range of technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction:

• 256-bit SSL/TLS encryption across all data transmissions between your device and our servers.
• Strict access controls — only authorized 777db personnel with a legitimate business need may access your personal data, and all such access is logged and audited.
• Regular security assessments and vulnerability testing of our platform infrastructure to identify and address potential weaknesses before they can be exploited.

6. Your Rights

As a 777db user, you have the following rights regarding your personal data. To exercise any of these rights, please contact our support team at [email protected]:

• Right of access: you may request a copy of the personal data we hold about you at any time.
• Right of rectification: if any personal data we hold is inaccurate or incomplete, you have the right to request that it be corrected.
• Right of erasure: you may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to restrict processing: in certain circumstances, you may ask us to limit how we process your data while a complaint or query is being investigated.
• Right to withdraw consent: where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

We aim to respond to all legitimate data rights requests within 30 days. In complex cases, we may extend this period by a further 30 days, but we will notify you of any such extension and the reason for it.

7. Third-Party Services and Links

Our platform integrates with third-party game providers (such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, Microgaming, and NetEnt) and payment processors (bKash, Nagad, Rocket). These integrations are necessary to deliver the gaming services you use on 777db. Each third-party provider operates under its own privacy terms, and we encourage you to review those policies independently.

777db is not responsible for the data handling practices of any third-party service. Our Privacy Policy applies solely to information collected and processed directly by 777db through the 777db.vip platform.

8. Minors and Age Verification

777db strictly prohibits use of its platform by persons under the age of 21. Our services are intended exclusively for adults aged 21 and above. During registration, all users must confirm their age, and we conduct identity verification checks to enforce this requirement. If we discover that a user is under the age of 21, their account will be immediately suspended, any pending transactions cancelled, and the matter escalated to our compliance team.

Parents and guardians are encouraged to use parental control tools and monitor internet usage by minors in their household. If you suspect a minor is attempting to use 777db, please contact us immediately at [email protected].

9. Changes to This Privacy Policy

777db reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification. The updated policy becomes effective immediately upon publication on 777db.vip.

We encourage you to review this Privacy Policy periodically to stay informed about how 777db is protecting your information. Your continued use of the platform following any changes constitutes your acceptance of those changes.

10. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 777db handles your personal data, please do not hesitate to reach out to our dedicated support team. We are committed to addressing all privacy-related matters promptly and transparently.